SEN Blog

Business Advisory

Tips to Extend the Boom Times: What Consumers Want From Their Kitchen Remodeling Firm

“Strive not to be a success, but rather to be of value.” —Albert Einstein Last year proved to have silver linings in its storm clouds. The pandemic kept people in their homes, and couples in record numbers decided to remodel their kitchens. We’ve been hearing from members that their business is booming. 2020, in fact, […]

Business Advisory Vol. 2, Issue 8

The Case for Competitive Website Management

“Content isn’t King, it’s the Kingdom.” —Lee Odden, B2B Marketing Agency In most cases, your website is the first impression you make to your prospective client. For as long as technology is within the scope of what we now experience, it is your showroom. Your website has got to be excellent all the time, and […]

Feature Article

Customer Experience—The Numbers Tell the Story

The importance of customer experience cannot be overstated. If you didn’t think customer experience (CX) is important or is a competitive edge over rival companies in the industry, think again—the numbers tell us CX is extremely important to customers and businesses alike. Studies show that customers are willing to pay a higher price for products […]

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